Privacy information

DRAFT – business owner to complete and review before publishing. This document describes the draft website and needs to be expanded to reflect the business's actual information-handling practices, retention periods and service providers.

Who we are

D & A Simes Plumbing & Heating Ltd, company number 11210354. Registered office: Unit 2.02 High Weald House, Glovers End, Bexhill, East Sussex, TN39 5ES. Telephone: 07834 842854. Additional contact: 07809 429137. Email: info@simesplumbing.co.uk.

Website enquiries

This website uses FormSubmit (Devro LABS) to send quotation requests from the form directly to our business email. When you press “Send quotation enquiry”, your name, postcode, phone number, optional email address and project details are transferred to that third-party service for forwarding to us. FormSubmit states that submissions may be retained in its archive for 30 days. The website itself does not maintain a separate enquiry database. The WhatsApp and SMS options open external messaging applications for you to send the message yourself. We do not include advertising analytics or optional tracking cookies in the supplied draft. Review the provider’s actual privacy and data-transfer terms before launch.

When you contact us

We may receive your name, contact details, location and project details. We process this information to answer enquiries, prepare quotations, deliver our services and maintain business records. We may use suitably qualified subcontractors and business service providers where appropriate.

Retention and sharing

Before publishing: Confirm your own retention periods for enquiries, quotations and invoices, whether FormSubmit processing and international data transfers comply with your obligations, and your actual sharing arrangements. If necessary, choose an alternative UK/EU form provider before publishing.

Your rights

You may have rights concerning personal data, including access, correction, erasure, restriction or objection, depending on the circumstances. Contact us using the email above or visit ico.org.uk.